WEB SERVICE AGREEMENT

This The KR Technology Terms of Service agreement (hereafter referred to as the “TOS”) lays down the terms and conditions by which The KR Technology Services (hereafter referred to as the “Services”) will be provided to you upon registration. You certify that you are at least 18 years of age. The TOS also describes prohibited uses of the Services. This TOS is not exhaustive and The KR Technology reserves the right to modify it from time to time, effective when notification is posted at www.TheKRTechnology.com. No verbal or written agreement/statement by any The KR Technology employee or at The KR Technology website will take precedence over the TOS. On registering for and using any Services provided by The KR Technology, you the Customer agree to all the terms and conditions of the TOS, as modified from time to time, in its entirety. If Customer resells/represent the Services he or she is paying for, the Customer will be responsible for his or her Clients. The KR Technology only recognizes the Customer who is paying for the Services and not his or her clients. Violation of the TOS or any such action that The KR Technology deems inappropriate may result in the termination or suspension of the Services for the Customer.

1) NEW ACCOUNTS:
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times.

If you have a domain name registered with The KR Technology, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. The KR Technology is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should login to your client area and change them by yourself. Providing false contact information of any kind may result in the termination of your account.

For any kind of service purchase from The KR Technology, it will be necessary to provide government issued identification (Passport/National ID/Driving License etc.), proof of your address (Utility Bill) within 3 days after establishing your account with The KR Technology and this will strictly follow from April 12, 2010. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
Due to unforeseen complications with various mail servers and any connection problems between your ISP and The KR Technology operation office, new account setup process may sometimes be delayed.

2) TRANSFERS:
Our migration team will make every effort to help you move your site to us. However, transfers are provided as a best effort service by our migration team, and we cannot make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases, we may be unable to assist you in a transfer of data from an old host. The free transfer services are available for 03 (three)days from your sign up date. Transfers outside of the 03 (three) day free period will incur a charge.

3) SATISFACTION GUARANTEED:
30 Day Guarantee Statement valid only for Web Hosting service. If for any reason you are unhappy with the services you receive from The KR Technology during the first 30 days of service (Only Web Hosting), you may request in writing via email or by our cancellation form (as mentioned below) that your services be discontinued at which time you will receive a full refund*. You must also state a detailed reason as to why you are canceling (as we request any cancellation, no matter the time frame). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. If client violated the terms and conditions and suspended in that case refund will not be offered also if He/She asked for cancellation and then agreed to continue using services can’t ask second time for refund.
* Domain Registration/renew/transfer or SSL or SiteLock etc. + Processing Fee will apply…

4) PAYMENTS:
When you subscribe to our services, you are subscribing to a pre-paid service and all the ITES (domain registration, web hosting, SSL, SiteLock etc.) services are subject to 5% VAT & also for web development services are subject to 5% VAT and 1% sales TAX. The VAT & TAX is as per government rules. All the prices of services are inclusive of VAT.

All due payment invoice can be paid online using Rocket, bKash, Nagad, PayPal and also through an offline method like Bank Transfer. Except any payment paid using our offline method, all online methods payments are subject to an additional payment gateway fee/ mobile banking transection fee and it won’t be added automatically if using direct payment as you will choose the payment methods in your Clients Area > Invoice. If using payment gateway of aamarPay or ShurjoPay the payment gateway fee & tax will be automatically calculate & added with amount payable.
Renewal notices are sent several times via email from 30 to 1 days before the renewal date. We only accept Rocket, bKash, Nagad, PayPal and Bank Transfer for payment of services. In the event that your yearly charge is denied and we are unable to contact you, then the aforementioned late fees to enable your account shall apply. Please address any questions regarding payment to The KR Technology sales from our clients’ area.

Any Services overdue will be causes of your services suspension. You must clear the dues on time. If you do not renew & after the mentioned period the server data will be deleted & won’t be able to recover. If  you have enough credit in your account the adjustment will be automatic by the renewal date. If you haven’t pay the dues in time & don’t have any credit your services will be in suspension. 
If a shared/reseller/VPS/Dedicated/Email Server/Spam Filtering/File Hosting etc. account has a past due invoice, we will perform the following actions.
1 Days – No Action Taken
2 Days – Accounts are suspended
10 Days – Late Fee Added
15 to 21 Days – Accounts will be terminated

To find the actual Domain pricing, please follow the real time domain pricing. To find the registration, renewal, transfer, redemption & restoration pricing visit:  https://thekrtechnology.com/
Domain price can be change any time without prior notice based on Global Currency Conversion Rate, Domain Availability, for Primium Domain, Registry & extension Company price hike. 
To avail the free domain with any hosting which is bundled up with the plan, please follow the order procedure, if you do not order the free domain with hosting, it can’t be claim in different or separately. 
Any  premium domain extension can’t be claim as free with bundle. Please find the extensions before you purchase. Once provisioned or if your service is active our system can’t do any changes. 

5) CANCELLATIONS:
If you wish to cancel your services, you must write to sales or request a Cancellation from your client area.

6) OVERAGE CHARGES:
Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. We will never charge your card automatically if your account requires more resources. You must keep your email address updated within your cPanel, so that you may receive an email when your account reaches certain limits determined solely by our system, i.e. bandwidth exceeded warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if your allotments exceed.

7) REFUNDS/ACCOUNT TERMINATION:
If for any reason, The KR Technology fails to deliver said services, a prorated refund will be issued. No refunds will be issued if abuse of our stated policies forces The KR Technology to suspend or terminate your services prematurely. In the event, you request account cancellation, once your service has been canceled your account will be suspended from use. It will then be deleted within 30 days. If for any other reason your account becomes suspended and remains suspended it will be deleted after a 10-day period. If a customer has more than one account under his name, The KR Technology reserves the right to suspend all the account due to a non-payment of one or more accounts till all the payments are cleared.
* No Refund will be issued if you are using second time our service it’s only offered once a customer for any product…
** No Refund will be issued if you will be found in violation of our terms and conditions…

8) CONTENT:
All services provided by The KR Technology . are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or Bangladesh Government’s local law is prohibited. This includes, but is not limited to copyrighted material, the material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secret or other laws. The subscriber agrees to indemnify and hold harmless
The KR Technology , from any claims resulting from the subscriber’s use of The KR Technology services which damages the subscriber or any other party.

The KR Technology believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customer will be allowed a zip file of their files): racism or prejudice due to color, creed, or belief; profanity or obscene language towards anyone but yourself; any violent/malicious content. We prefer that you self-govern your content and are responsible as to what your website provides. We do not have the resources and time needed to govern our servers constantly which have the growing and evolving content. However, if The KR Technology is made aware of any questionable content on a The KR Technology-hosted site, we will address the concerns directly with you and seek an amicable resolution. If anyone contacts us about content, they have found on a The KR Technology server that copyrights their own material or that they wish to be removed, we require legal documentation to take any further action.

We do not allow Web Proxy Services / Scripts or file hosting services on our web hosting Server or web hosting plans. No remote uploading/processing scripts usage like the rapid leech, Phpmusicsearch, Rapidshare premium link generator etc are not allowed on our server. Torrent seeding using torrent flux or similar script may also cause a suspension in our network immediately. You are also not allowed to host an Image Hosting site with us which takes lots of CPU resources and abuse the server memory. Although, we do allow video streaming using FFMPEG on the server till you are in the acceptable CPU range, though if malicious material is found through a complaint from abuse department, certain action will be taken at an urgent manner.
Examples of prohibited content or links include (but are not limited to):
Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
MUDs/RPGs/PBBGs
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro

Examples of unacceptable material on all Dedicated servers include:
IRCD (irc servers)
IRC Scripts/Bots
Pirated Software/Warez
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/spam Scripts
Escrow
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro

Using any web hosting account provided by The KR Technology as a backup/storage device is not permitted. The KR Technology web hosting accounts are not to be used for the purposes of distributing and/or storing an unusual number of files. We are a web hosting service not a remote file storage service. Any website whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using an unusual number of files. At that point, if we find that those files are illegal or harmful in any way, you will be notified. If you do not have any negative intentions such as causing harm to our server or to others with the files you keep, then you have nothing to worry about.

The KR Technology services, including all related equipment, networks, and network devices are provided only for authorized customer use. The KR Technology systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of The KR Technology  system(s) constitutes consent to monitoring for these purposes

Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. The KR Technology may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.

If in doubt regarding the acceptability of your site or service, please contact us at abuse[at]The KR Technology[dot]xyz and we will be happy to assist you

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography: Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.
Direct customers: Your services will be terminated with or without notice.
Opt-in Email Marketing:
If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted in. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons that did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.

9) ZERO TOLERANCE SPAM POLICY:
The KR Technology has a zero-tolerance policy regarding unsolicited commercial email (UCE) and unsolicited bulk email (UBE) also known as spam mail. The definition of spam:
An electronic message is spam mail IF:

(1) the recipients personal identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND(2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent; AND (3) the transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.
You will be cited with UCE/UBE Abuse if you send an email to persons who have not specifically asked to receive the email from you. The sending origin of such email is irrelevant. Upon confirmation of abuse, any The KR Technology customer engaging in this practice will have their service suspended. Not only does spam place a strain on the server that can negatively affect that servers uptime record and performance record, you subject that server to the possibility of being blacklisted.

If your site will be sending mailings out to subscribers, this is a checklist of what you are required to do:

You must not try to hide, forge or misrepresent the sender of the e-mail and sending site of the e-mail.
Bulk mailings must specifically state how the persons e-mail addresses were obtained and must indicate the frequency of the mailing.
Bulk mailings should contain simple and obvious unsubscribe mechanisms. We recommend that this be in the form of a working link to a one-click unsubscribe system; however, a valid address may be used instead.
All subscription-based e-mail must have valid, non-electronic, contact information for the sending organization in the text of each e-mail including either a phone number or physical mailing address.
All bulk e-mail must be solicited, meaning that the sender has an existing and provable relationship with the e-mail recipient and the recipient has not requested not to receive future mailings from the sender. Documentation of the relationship between the sender and the recipient must be made available to AOL upon request.
Sending Unsolicited Bulk Email. The sending of any form of Unsolicited Bulk Email through The KR Technology servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on The KR Technology servers, is prohibited. The KR Technology accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by The KR Technology customers must be Closed-loop. The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any The KR Technology-hosted domain, or referencing any The KR Technology account, is prohibited.
Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.

10) SCRIPT USAGE POLICY:
The KR Technology provides our clients with Web Hosting accounts that permit the use of CGI files, PHP scripts, and other executable programs. Because these scripts use much more system resources than standard HTML pages, certain restrictions must be made governing the use of such “active content” systems. We regret that in many cases we are unable to determine what specific script or application is causing the system resource over-run. Under most circumstances, we are able to pin-point it to the offending account on the system. The following rules apply to all “active content” files as listed above:
The script must use low system resources. Scripts that consume a large amount of our RAM or processor will be subject to immediate suspension until the owner can be notified and an alternative solution is reached.
Each user account may not use more than 20% of system resources at any given time. If an account is consistently using 20% or greater system resources, the account holder will be warned and if no action is taken on behalf of the account holder the account may be suspended.
The scripts may not interact with any server configuration or hardware. Accounts running these scripts are subject to immediate account termination without refund.
The script cannot be used or referenced from any other site not hosted by The KR Technology.
The script must execute in a timely fashion. Any script that uses the processor for more than a few milliseconds is subject to removal.
Any script that appears to be designed specifically to attack or otherwise maliciously affect the server is completely unacceptable, and if such scripts are found in your account the account will be terminated immediately and your actions will be reported to the proper local, state, and federal authorities and legal action will be taken to prosecute the account holder to the fullest extent of the law by The KR Technology.
Perl-based chat room scripts are strictly prohibited.
Scripts that require high-bandwidth usage, such as non-Perl chat room scripts or banner rotation scripts, will be allowed to run only on our high-end accounts.
Scripts must be kept secure. Unnecessary chmoding scripts to 777 is a violation of this policy. Keeping scripts in a publicly viewable directory (one without a index.html file) is also in violation of this policy.
Ensuring security of your website script is totally your responsibility. The KR Technology won’t take any liability to any kind of loss happens to your account because of the leak or backdoor of your script.

NOTE: If a script will NOT execute with a permission other than 777 (rarely the case) you may contact customer care to get approval for the script which will be given under most circumstances.
Any accounts with scripts found in violation of these policies are subject to the future scrutiny of all CGI, Perl, CFM, ASP, and PHP scripts by our System Administrators. If a script is found to be harmful to the system, it will be killed immediately and the account locked down until the account owners have been contacted. Malicious scripts are subject to immediate account termination without refund of any pre-paid monies
Violations of the Terms of Service will waive the refund policy.

11) RESOURCE USAGE POLICY:
11.a) Server Resource Abuse Policy (SRAP):
Any website on our shared servers that uses a high amount of server resources (CPU, memory usage, and network resources) will be given an option to pay for a dedicated server. The abuse and misuse of system resources is a serious problem, and The KR Technology does not tolerate it. Accounts on a shared server must be shared with other users, so we must limit how much of the CPU and memory that can be used by anyone account.

In all fairness, we cannot allow one or two clients to use all of the system resources on a shared machine and have all other clients suffer because of it. Excessive CPU & memory usage by one or more clients causes extreme slowness in all areas: MySQL, Email, HTTP and more. If the CPU & memory usage by a few clients gets out of hand, all sites hosted on the machine will return errors and not be accessible in any way.

AVERAGE SERVER RESOURCE LIMITS
Memory usage may not exceed 10% per account/file/application
CPU usage differ in different shared hosting plan, which found on their plan details page.
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
250 emails per hour, per domain
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc.
Run cron entries with intervals of less than 15 minutes.
When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include(“http://yourdomain.com/include.php”) use include(“include.php”)

11.b) Illegal Usage:
The KR Technology servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. Any type of forum/discussion board discussing where to obtain such files or one that distributes the files is also prohibited. The subscriber to The KR Technology service agrees to indemnify and hold harmless The KR Technology from any claims resulting from the use of the service that damages the subscriber or any other party. The KR Technology will be the sole arbiter as to what constitutes a violation of this provision.

11.c) Illegal Content:
The KR Technology does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. No warez is allowed. Web proxies are not tolerated. This includes NPH-Proxy and web proxy. If your site is found to hold any proxy files, your account will be suspended and the account holder will be issued a fee of $50 USD. When using an account with shell, you are not allowed to run ANY servers or services on the The KR Technology network. Servers are defined as perlbots, proxies, BitchX, psyBnc, root exploits, DDoS scripts, Shoutcast servers, etc. Running any of these will face an immediate suspension, and users will be subject to a fine no less than $50.00 USD, and no more than $100.00 USD. The KR Technology reserves the right to terminate an account for these activities also.

11.d) Software Distribution:
The KR Technology web hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact our sales for special arrangement.

11.e) Chat Rooms:
The KR Technology does not provide nor allow chat rooms on shared hosting environment. You may elect for a dedicated server to run a chat room efficiently.

11.f) IRC:
The KR Technology does not allow IRC or IRC bots to be operated on our shared or reseller servers. They are allowed on dedicated servers provided that no negative effects occur to our network.

11.g) Liabilities:
The KR Technology , makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall The KR Technology be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services or products provided through your website. We are not responsible for any content on any server in our network and will not take any action against any questionable material or action until the website in question is brought to our attention by emailing us.

12) IP ADDRESS OWNERSHIP:
The KR Technology shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by The KR Technology . The KR Technology reserves the right to change or remove any and all such IP numbers and addresses.

13) SECURITY:
Users are prohibited from violating or attempting to violate the security of the The KR Technology Network. Violations of system or network security may result in civil or criminal liability. The KR Technology will investigate occurrences, which may involve cooperation with law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

1) Accessing data not intended for such user or logging into a server or account, which such user is not authorized to access,
2) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,
3) Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, ping flooding, mail bombing,
4) Forging any TCP/IP packet header or any part of the header information in any e-mail or forum posting,
5) Taking any action in order to obtain services to which such User is not entitled,
6) Attempting to couple many hosting packages together to take advantage of massive space or bandwidth allocations

Each hosting package purchased is unique to a domain name and use – you are not allowed to purchase multiple plans to obtain combined bandwidth & space. The KR Technology will stop such transactions and label them as deceptive. We have an upgrade path for all services and we can often times work out special deals for users if they ask us for the assistance.
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

14) SERVER ABUSE:
Any attempts to undermine or cause harm to a The KR Technology Web server or subscriber of The KR Technology Web is strictly prohibited including, but not limited to:
Logging into a server or account that you are not authorized to access
Accessing data or taking any action to obtain services not intended for you or your use
Attempting to probe, scan or test the vulnerability of any system, subsystem or network
Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization
Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer’s functionality or the operation of the System
Interfering with, intercepting or expropriating any system, data or information
Interfering with service to any user, host or network including, without limitation, by means of overloading, “flooding,” “mailbombing,” or “crashing” any computer system

You will be held responsible for all actions performed by your account whether it be done by you or by others.
All sub-networks of The KR Technology. and all dedicated servers must adhere to the above policies.

15) BANDWIDTH MEASUREMENT AND OVERAGE FEES POLICY:
As of August 11, 2004, all bandwidth listings for Startup, Enterprise, Corporate, VPS and Dedicated Servers consist of the sum of incoming and outgoing bandwidth allowance. Incoming and outgoing bandwidth allowances are calculated on a 50/50 split of incoming to outgoing bandwidth based on the total bandwidth, therefore the incoming and outgoing bandwidth allowances are each half of the total listed bandwidth. Any bandwidth usage exceeding either the incoming or outgoing bandwidth total will be billed at the rate describe at your plan while you purchased per MB/GB over.

The KR Technology bandwidth usage policy is simple! You are allotted a portion of bandwidth per month to do with as you please. For shared hosting plans, if the amount of data transfer exceeds the user’s plan subscription, the account will be suspended but the user will receive warnings through an email, and you may be contacted by The KR Technology staff for overuse and you may be given positive options.

16) SCHEDULED MAINTENANCE AND DOWNTIME:
The KR Technology Web server will use its commercially reasonable efforts to provide services 24 hours a day, seven days a week. Subscriber acknowledges that from time to time the services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades (“Scheduled Downtime”); or service malfunctions, and causes beyond The KR Technology Web’s control or which are not reasonably foreseeable by The KR Technology Web, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks, or network congestion or other failures. The KR Technology Web will provide at least 48 hours advance notice to the subscriber for Scheduled Downtimes and will use commercially reasonable efforts to minimize any other disruption, inaccessibility and/or inoperability of its web servers. The KR Technology Web has no responsibility for downtime resulting from a user’s actions. Also, the 99.99% network uptime guarantee does not apply for shared accounts.

17) RESPONSIBILITY (RESELLER/CLIENT):
The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free for All links pages). Use of The KR Technology  service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of The KR Technology to provide this knowledge or support outside matter specific to The KR Technology servers.

18) BACKUPS:
The KR Technology takes extreme steps to maintain system integrity. However, The KR Technology shall not be held responsible for the loss of data due to any cause. To ensure the highest level of data protection, The KR Technology recommends that ALL information be backed up on your own computer. As with any data that you hold a high importance to, it should be in more than one location at all times. All The KR Technology data backups are designed for hardware failure, not customer user error.

19) ACTIONS:
The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. The KR Technology will be the sole arbiter as to what constitutes a violation of the AUP. The KR Technology reserves the right to remove any account without prior notice.

When The KR Technology becomes aware of an alleged violation of its AUP, The KR Technology will initiate an investigation. During the investigation, The KR Technology may restrict a customer’s access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, The KR Technology may, at its sole discretion, restrict, suspend, or terminate a customer’s web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, The KR Technology will notify the appropriate law enforcement authorities of such violation.
The KR Technology does not issue credits for outages incurred through service disablement resulting from AUP violations.

The KR Technology customers agree to indemnify and hold harmless The KR Technology from any claims resulting from the use of our services that damages them or any other party. The The KR Technology service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. The KR Technology expressly disclaims any representation or warranty that the The KR Technology service will be error-free, secure or uninterrupted. No oral advice or written information given by The KR Technology , its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. The KR Technology and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

20) MODIFICATION:
The KR Technology reserves the right to add, delete, or modify any provision of this policy at any time without notice.

21) REFUSAL OF SERVICE:
We reserve the right to refuse, cancel, or suspend service at our sole discretion. An example of the refusal of service is if an account continues to abuse our policies after warnings. Refusal, cancellation or suspension of services especially holds true to issues with spam or any script abuse. Another example of the refusal of service is if a customer becomes very unreasonable, unprofessional, extremely difficult to work with or threatening. Said customers account will be suspended and we will recommend to the customer to find a new host. A backup of the account(s) will be provided.

There are special exceptions to these rules to be determined at the time we discover abuse. There are different combinations of usage that can create problems and other special cases. At any given time a server is unstable and an account is found to be the cause, we reserve the right to suspend the account to keep the server online and operating normally. If the usage is an increasing trend, we recommend the user invest in a dedicated server so the website can grow at a normal rate without restriction.

22) Web Services: 

For web Services, Designing & Development:  You can view our packages from client area for full features, requirements, edits, limitations, access, number of pages, number of total revisions, maximum uploads & other options. These are must limited, we can not give you unlimited services for a fixed price, but you are always welcome to meet your requirements upon support, mail, over phone or office meeting or online call. You will be given Quotation & after agreement a Final Invoice will be mailed via our official mail or if you have account in out client portal you will be given the invoice there in billing sections. In fact our 85% workings are based on what actually the consumers need from our clients brand. So we give the priority what you need rather than what we are providing in the packages. These are for newbie or those who wants basic or informative websites. These applies for Website Design & Development, WordPress or Other CMS, News or any website design & development of business or ecommerce & Website Customizations, Editing. (without the system of Web Application Solutions like: CRM, Management Systems, Restaurants, Gym, Hospital, Education or any custom web application).

 The Bill is DUE after indicating & Invoice generation upon agreements between The KR Technology  Solutions & It’s Clients. Minimum 50% or upon agreement the invoice should be paid before working. Before Delivery you will be given for cross checking if there any mistakes or bugs. You can revise max time of the packages or if you are not our package client you can revise maximum 5 times for small or informative website & 10 times for Quality & Big project Web Development.   

For custom features, requirements, problem solving, auditing, seo, analytics, social marketing, campaigns, lead generation, web services we do not give any guarantee of the results. 

Once the Website id delivered, we request to change your passwords of mails & panels. We do not take any liabilities after the delivery. We only give support for existing system we developed. If we find any logs & any changes in the website you have made or any other from your panel in the logs or network, we won’t be able to give you our support for free. 

23) SMS, Bulk SMS, Promo SMS, Masking & Non Masking SMS, OTP SMS Policy: 
Please click here to know about our sms marketing policies. 

General:

Terms of Service are subject to change without any prior notification.
These Terms of Service are a legally binding contract between the subscriber and The KR Technology .
By opening an account, the subscriber agrees to the above-stated terms.
Anything not listed in the Terms of Service is open to interpretation and change by The KR Technology . Administrators without prior notice.
All prices, with the exception of the 30-day money back guarantee, are nonrefundable and non-negotiable.
Any violation of these Terms of Service will result in termination of the account. The KR Technology. Maintains the right to terminate accounts without prior notification.
We reserve the right to remove any account with 15 days prior notice.